TÜV SÜD takes great pride in the conduct and performance of its employees. Even more so when it comes to inspections. Inspectors and auditors are expected to maintain the highest level of professional objectivity in collating, evaluating and communicating information about the inspection or audit.
TÜV SÜD views any alleged lapses in an inspector’s or auditor’s conduct or performance very seriously. If needed, the company will launch a formal enquiry and subsequent disciplinary actions range from warnings to dismissal.
It is important to select the best and most well-suited candidates as inspectors and auditors. Thus, TÜV SÜD only recruits graduates from related fields. For example, recruiting textile graduates to become textile inspectors. Intensive training is provided to each and every inspector when they enter TÜV SÜD. Also, before they are given individual assignments, they must display consistent and outstanding results.
Training includes but is not limited to:
- Code of Conduct
- TÜV SÜD Standard Operating Procedure
- Inspection procedure and methodology
- Defect identification
- Defect classification
- Defect terminology
- Report writing
- Case studies
- Role play
- Work instruction
We are committed to ensuring that our inspectors and auditors remain at the very forefront of the industry in terms of skills and industry knowledge by providing them with ongoing training and conducting quality assessments.
The training and quality assessments include but are not limited to:
- Annual refresher courses on inspection and audit skills
- Surprises audits on our own inspectors and auditors conducted by TÜV SÜD’s internal Quality Assurance department
- Reviews of inspection and audit reports by the respective inspection or audit heads and a neutral person
TÜV SÜD is an internationally renowned organization that offers a one-stop solution for inspections and audits across a wide range of industries. Our strong client-oriented approach ensures excellent customer service and technical support, while our commitment to quality and safety is universally recognised around the world.
With our strict Code of Conduct for inspectors and auditors, you are assured of independent and impartial expertise. In the event of a complaint with regards to any inspector or auditor, we will engage a third party, Ethics Point (www.tuv-sud.ethicspoint.com), to carry out a thorough investigation.